Sindhi Speaker

Job Overview
We are looking for a responsible Sindhi-speaking individual to serve as a liaison with our Sindhi-speaking customers, ensuring effective communication and compliance with company processes and policies.
Job Description
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Process orders, forms and applications
Follow up to ensure that appropriate actions were taken on customers' requests
Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Specification
Graduation or above
Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Centre Operations
Must be flexible to work in shifts
Candidate must have excellent command over Sindhi Lang...