Site It Support Analyst

The Site IT Support job family forms the Site IT Support track within the IT function.Positions in this family provide Infrastructure support to end-users at PPG locations.They work with centralized IT teams to provide new solutions and support the existing standards Responsible for providing daily technical support to employees for a range of hardware and software related systems.
**Key Responsibilities**- Respond to and diagnoses problems through discussion with users- Maintain and Troubleshoot a range of user problems including PC hardware/software/LAN and voice network- Diagnose problem source through discussions with users and coordinating with internal IT organization support and operations groups or with vendors to resolve problems**Qualifications**- English written and verbal communication skills, including ability to work with customers throughout the organization.
- Minimum 4 years' experience in Computer Science, Engineering, or related discipline- Drive license a...