Site Reliability Engineer | BPO Industry | Kuala Lumpur

Job Overview

We are seeking a Site Reliability Engineer (SRE) to support large-scale, distributed, and fault-tolerant systems for a global technology environment. This role combines software engineering and systems operations to improve system reliability, scalability, automation, and performance.

What Will You Do:

• Design, build, and maintain scalable and highly available infrastructure systems.
• Develop automation tools and scripts to improve operational efficiency.
• Monitor system performance and troubleshoot infrastructure issues proactively.
• Implement monitoring, alerting, SLIs, SLOs, and SLA tracking.
• Participate in 24/7 on-call rotations and incident response activities.
• Conduct root cause analysis and support post-mortem reviews.
• Collaborate with engineering and cross-functional teams on system improvements.
• Ensure infrastructure security, compliance, and reliabil...