Site Reliability Engineer Group Digital Product

Title: Site Reliability Engineer Group Digital Product
Location:
Kuala Lumpur, MY, MY
Global Business Unit: OTH
Job Function: Information Technology
Requisition Number:
Description
Job summary
Site Reliability Engineering (SRE) ensures the scalability, reliability, and performance of systems by applying software engineering principles to IT operations. It focuses on automation, incident response, monitoring, and optimizing system availability.
General Responsibilities
Oversee and ensure the continuous health, performance, and stability of SAP CX, Cloud, and .NET applications across the enterprise ecosystem.
Establish and manage comprehensive monitoring frameworks and dashboards to proactively identify risks, performance bottlenecks, and system anomalies.
Lead and coordinate first-line support and incident response efforts to ensure minimal downtime and seamless user experience.
Drive root cause analysis and implement preventive measures to enhan...