Situations Manager

Overview

The Situations Manager serves as the Incident Commander for Major Incident Management, operating at the highest level of authority during critical service disruptions. This role is responsible for driving rapid service restoration, breaking down operational silos, and ensuring seamless coordination across Managed Network Services (MNS) and End User Services (EUS).

The Situation Manager maintains full command of the incident lifecycle, acting as the primary decision-maker and escalation authority within the technical environment.

GECO Asia is Hiring!
Situations Manager | Hybrid | Cebu City | Shifting Schedule

Work Arrangement

• Hybrid: 2–3 days onsite per week at the Cebu Business Park
• Rotating schedule , including graveyard shifts

Accountability

• Act as the highest authority representative during Major Incidents
• Exercise full mandate to: