SLA & Service Delivery Specialist

Trends Group, Inc.

Full-time Makati, Metro Manila IT & Technology

Posted:

March 01, 2026

Location:

Makati, Metro Manila, Philippines

Job Description

                    A leading service management firm in Metro Manila is seeking a Service Delivery Specialist to enhance customer support and operational processes. Responsibilities include managing SLAs, conducting performance reviews, and improving service delivery based on customer feedback. Ideal candidates should have a Bachelor's degree in ICT, experience in technical support, and a commitment to client satisfaction. Fresh graduates are welcome to apply.
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Job Overview

Job Type: Full-time

Location: Makati, Philippines

Posted: March 01, 2026

Deadline: April 10, 2026