Small Business Onboarding Specialist

WatersEdge Solutions
Full Time Cape Town, Western Cape Business Operations Specialists
Posted:
June 18, 2026
Location:
Cape Town, Western Cape, South Africa

Job Description

Location: Hybrid Cape Town
Employment Type: Full-Time
Industry: SaaS | Accounting Technology | Customer Success


WatersEdge Solutions is partnering with a client to recruit a customer-focused Small Business Onboarding Specialist. This role is ideal for someone who enjoys helping small business customers get started successfully, combining onboarding, product guidance, light sales conversion, and customer success support.


About the Role


As Small Business Onboarding Specialist, you will own the customer experience from first contact through the first 90 days of the customer journey. You’ll engage prospective and new subscr...

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Job Overview

Job Type: Full Time
Location: Cape Town, South Africa
Posted: June 18, 2026
Deadline: July 28, 2026