Small&Middle Account Support Engineer

Job Responsibilities:   Small&Middle Account Management:  Oversee the operation of key accounts, ensuring customer needs and concerns are addressed promptly and effectively.

Provide consultative services to drive business growth.  Enhance Customer Satisfaction:  Manage end-to-end project planning and execution, ensure the quality of services delivered, optimize project plans, and maintain regular communication with clients to ensure satisfaction.  Identify and Resolve Project Issues:  Facilitate cross-departmental collaboration to identify and resolve project challenges, providing actionable solutions to improve product operations.  Assist in Pre-Sales and Sales:  Support pre-sales activities by advancing Proof of Concept (POC) projects to ensure seamless execution and client satisfaction.  Job Requirements:   Language Skills:  Proficiency in Chinese is preferred.  Education:  Bachelor's degree or higher ...