Smartstream IDLM Support Analyst

Project description

As a technical BAU support analyst , you will provide support of the Smartstream Intraday Liquidity application and BAU activities. Being responsible for and providing technical support of the underlying application, releases and infrastructure.

Responsibilities

• Support UK hours from (7am to 4pm) or (9am to 6pm) or (10am to 7pm) , as required.
• Participate in overnight support rota (on call) , and weekend work (releases /support etc).
• You will be a self motivator, who is able to take a task and progress it independently, or as part of a team.
• Document technical requirements or processes to capture the configuration being performed.
• Support and test technical systems/servers (shown below).
• Work with third party software provider and work within pre-defined application standards and raise queries or tickets if software defects are identified with the software vendor
• Appl...