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SMB Customer Success Manager (Greater China Region)

Similarweb
Full-time singapore, singapore Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
June 11, 2026
Location:
singapore, singapore, Singapore

Job Description

crucial at Similarweb?

The Customer Success Manager is a key player on the SMB Team collaborating with a variety of internal cross-functional teams and serving as a trusted advisor to our clients by working in a consultative manner. The CSM's ability to create relationships with the clients, and help them extract real business value using our solutions is essential to keeping clients engaged with Similarweb for years.

So, what will you be doing all day?

  • Being the primary point of contact for all users on the account, responsible for identifying the client’s pain points and defining client success 
  • Responsible for onboarding, training, boosting engagement, and evangelising Similarweb's product offerings
  • Act as a trusted partner and advisor to the client, providing guidance and support throughout our journey and partnership.
  • Manage and expand long-term customer relationships, and ensure account longevity and renewals
  • Identify ...

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    Job Overview

    Job Type: Full-time
    Location: singapore, Singapore
    Posted: June 11, 2026
    Deadline: July 21, 2026