SMB Sales Representative (Medellín)

Job Opportunity: SMB Sales Representative

Location: Colombia

Department: Sales

Reports To: Director of SMB Sales

Overview

Roca Alliances is seeking a driven, customer-focused SMB Sales Representative to manage, retain, and grow a portfolio of small and mid-sized business customers across North America.

This role is idóneo for someone who thrives in a fast-paced sales environment, enjoys managing high-volume inbound demand, and excels at identifying expansion opportunities within existing accounts. You’ll play a key role in renewals, pricing discussions, and revenue growth while delivering an exceptional customer experience.

Key Responsibilities

Inbound Demand Management

• Serve as the first point of contact for inbound inquiries from SMB sales and labeling prospects and customers.
• Respond to requests related to product information, pricing, licensing, upgrades, and service needs.
• Manage a ...