SME-CHD & Troubleshooting

**Job Summary**



The SME-CHD & Troubleshooting role is designed for professionals with 4 to 8 years of experience focusing on ISV and Hi-Tech domains. The candidate will work from home during day shifts utilizing their English speaking skills to enhance communication and troubleshooting processes. This position does not require travel.



**Responsibilities**



The Core IAM Support Expert plays a vital role within Docusign serving as the primary technical support contact for customers leveraging Docusign Intelligent Agreement Management IAM and eSign Product



This position requires a combination of technical knowledge customer focus and collaborative problemsolving to address a wide range of integration issues and foster product improvements



As a liaison between customers and internal teams the Core IAM Support Expert provides valuable feedback to enhance support practices and processes By working c...