SMS Routing & Quality Specialist

Role Purpose Responsible for ensuring optimal SMS routing performance, delivery quality, regulatory compliance, and cost efficiency across Bevatel messaging platform. The role supports Enterprise and Wholesale operations by proactively monitoring live traffic, managing routing decisions, mitigating quality issues, and ensuring SLA adherence. Core Responsibilities Manage SMS route selection, optimization, and failover strategies Monitor delivery rates, latency, and routing quality across all destinations. Conduct route testing, bench marking, and validation activities Prevent spam, fraud, and traffic abuse through proactive and reactive controls Enforce Sender ID governance and operator compliance requirements Analyst blocking issues, identify root causes, and implement mitigation actions Optimize routing costs while protecting service margins Coordinate with providers and carriers to resolve quality and routing issues Prepare routing performance reports and recommendations for manageme...