Job Description
SOC Tier 1 (L1) Roles & Responsibilities
1.Real Time 24x7 Monitoring & Response
Monitor SIEM alerts and dashboards in real time for potential security incidents.
Respond to incidents promptly via email, phone, or other communication channels based on predefined procedures.
2.Event Categorization & Triage
Categorize incoming alerts and events according to severity, providing initial triage to identify potential incidents.
Perform initial investigation to determine whether the alert is a true positive or false positive.
3.Escalation to Higher Tiers
Escalate unresolved or high severity incidents to Tier 2 or Tier 3 based on escalation policies.
quick reply: Whatsapp Ray
Provide sufficient information and context for the escalation process.
4.Reporting & Documentation
Document all alerts, investigations, and escalations in the incident management system.
Provide initial daily/weekly/monthly securi...
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