Social Media Blended Process Gurgaon: Upto

KVC Consultants Ltd

Full-time Gurugram, Haryana Business Operations Specialists

Posted:

June 06, 2026

Location:

Gurugram, Haryana, India

Job Description

 
  Job Description 
 :
 Monitor, connect, converse, engage, and resolve customer queries/complaints received on social channels.
 To understand and adhere to social media etiquette and response times.
 To monitor and report on feedback and online reviews.
 Manage and coordinate escalated issues with appropriate stakeholders 

  Eligibility: 

  2+ years customer service experience, with at least 2 years handling Social Media customer service/ORM 

  Educational Qualification: 
  Any Graduate 
  Excellent verbal and written communication skills 
  Should have experience with social media. 

  Compensation : upto 7LPA

  Shift: 24*7

  Work Days: 5 days working with 2 days rotational offs

  Job location: Gurgaon 

  To get your telephonic interview...
                

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Job Overview

Job Type: Full-time

Location: Gurugram, India

Posted: June 06, 2026

Deadline: July 16, 2026