Social Media

We are looking for a motivated and organized Social Media & Client Communication Executive to manage our online presence and handle customer communications.

Key Responsibilities:

Manage and update social media platforms (Facebook, Instagram, WhatsApp, etc.)

Respond promptly to calls, messages, comments, and inquiries from clients

Handle customer queries professionally and escalate when required

Maintain records of leads, messages, and follow-ups

Coordinate with internal teams for updates, promotions, and responses

Ensure consistent brand tone and professional communication

Required Skills:

Good communication skills (English & Urdu)

Basic knowledge of social media platforms

Professional phone and chat handling skills

Organized, punctual, and customer-focused

Basic computer and WhatsApp Business knowledge

Preferred:

Previous experience in social media handling or customer support <...