Social media management officer

KEY RESPONSIBILITIES

1. Social Media Strategy & Management



Develop and implement a social media content strategy aligned with Koinonia SACCO’s marketing and growth objectives.



Manage official SACCO social media accounts (Facebook, X/Twitter, Instagram, LinkedIn, TikTok, WhatsApp Business, YouTube).



Schedule and publish consistent, engaging, and relevant content.



2. Content Creation



Create high-quality content including posters, short videos, reels, captions, testimonials, announcements, and promotional campaigns.



Translate SACCO products (loans, savings, shares, insurance, investments) into simple, engaging social media messages.



Ensure all content reflects Christian values, professionalism, and brand guidelines.



3. Community Engagement & Customer Support



Respond promptly and professionally to comments, messages, and inquiries from members and th...