Social Media Manager

Reference

11093 MLR

Consultant

Michelle Le Roux

Job Description

• Develop and implement content plans across all social media platforms, including scheduling and publishing daily content.
• Implement an integrated social media strategy that supports the company’s marketing objectives.
• Respond to advocates/community comments and questions across all social media profiles/platforms in a timely and professional manner.
• Respond to and elevate customers’ queries via social media platforms to customer service or another relevant department.
• Assist in overseeing and producing creative and original content (copy/captions, images and video) for all social media platforms, whilst maintaining a consistent, high-quality brand image.
• Stay up to date with the latest social media updates, trends and influencers/collaborators.
• Create content reports and analyse data.
• D...