Soft Collector

This job is open to both internal and external candidates to the Iveco Group.

Iveco Group is seeking an Soft Collector to join us. Under the supervision of Collection and Remarketing Manager, the role will be responsible for managing early-stage collections, reconciling accounts receivable, and overseeing the reporting and analysis processes associated with the department’s function in Iveco Capital. Main responsibilities:

Soft Collection Management

• Daily management of overdue and unpaid debt through the necessary channels for resolution (phone, written communication, etc.), escalating issues according to the established process.
• Proactive management of new contracts and assigned accounts receivable to prevent future payment delays, incorrect invoice returns, and unjustified negative balances in favor of customers.
• Preparation and weekly distribution of reports related to t...