Soft Skills Trainer

The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:
1. Developing Training Programs
- Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.
2. Assessing Needs
- Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.
3. Training Delivery
- Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.
4. Creating Resources
- Develop manuals, online modules, and other materials to support learning.
5. Monitoring & Tracking Performance
- Assess the impact of training sessions and refine programs based on feedback.
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