Soft Skills Trainer

The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:

1. Developing Training Programs

• Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.

2. Assessing Needs

• Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.

3. Training Delivery

• Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.

4. Creating Resources

• Develop manuals, online modules, and other materials to support learning.

5. Monitoring & Tracking Performance