Software Data Analyst (Northeast Calgary)

Ameresco has an immediate opening for a motivated, detail-oriented, and results-driven Software Data Analyst to join our team. This role is responsible for documentation, client success support, and technical assistance within the AssetPlanner® enterprise asset management platform.

The successful candidate will lead documentation efforts across all modules and features, while also supporting clients through training, support tickets, and direct engagement. This role plays a key part in enhancing client experience and enabling future AI-driven capabilities within the platform.

Responsibilities

• Develop and maintain comprehensive documentation across all AssetPlanner® modules and mobile applications.
• Create client-facing materials and structured documentation to support future AI enablement.
• Provide ongoing technical support to clients via phone, support tickets, and virtual meetings.
• Deliver client training during software impl...