Software Engineer

**Overview**



Overview:  



Dynamics 365 is Microsoft’s suite of enterprise software that powers many of the largest businesses in the world. The Dynamics 365 Contact Center team provides an AI‑first platform that enables customers to operate intelligent and scalable contact centers. We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and a number of other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors.    



D365 Contact Center is a robust application that extends the power of CRM’s like Dynamics 365 Customer Service to enable organizations to instantly connect and engage with their customers via channels like Live Chat, Voice, and SMS.  



As a Research Engineer I in the Microsoft Dynamics Customer Experience Applications team, you will contribute to the design and impl...