Software Engineer (CXone + Java Services)

Software Engineer (CXone Java Services) We are: Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there’s no limit to what we can achieve Are you a fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role: Must-have Skills Advanced-Intermediate proficiency in building and maintaining NICE CXone Studio scripts (call flows, IVR, routing logic). Strong understanding of ACD, IVR, skill‑based routing, and omnichannel workflows . Experience integrating CXone with backend systems through REST APIs, event flows, and data actions . Familiarity with WFM, QM, call recording , and other contact‑center platform modules. Ability to tro...