Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing
Job Description
The Customer Care team at Traveloka is the frontline in delivering exceptional customer experiences, and Bots and Communication Channels are key to this mission. In this domain, we design, build, improve, and maintain a variety of technologies, including chatbots, generative AI, backend systems, third-party integrations, and monitoring tools. These solutions are designed to work together seamlessly, ensuring a smooth and efficient customer journey, automating interactions to resolve queries and provide timely support through innovative bot solutions and communication channels such as chat, email and voice.
As a Software Engineer on the Bot and Communication Channels Customer Care Team, you will play a pivotal role in building platforms that serve both Traveloka customers and internal users. Your focus will be on ensuring exceptional ...
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