Software Quality Assurance

JOB DESCRIPTION:

• Quality Assurance – Develop, implement, and enforce QA, UAT, and testing standards; document quality levels; track and resolve issues with root cause analysis and corrective actions.
• Technical & Reporting – Use SQL, MS Project, and Office tools; manage electronic health data; prepare detailed reports; maintain schedules; send updates; and handle client inquiries.
• Process Management – Monitor and improve QA workflows, coordinate schedules, optimize resources, and develop testing protocols across service lines.
• Collaboration – Work with development, project managers, clients, and departments to ensure quality outcomes; provide expert advice and promote company policies.
• Training – Train clients and QA staff, address company-wide training needs, ensure compliance, and stay updated on new technologies and best practices.

QUALIFICATION:

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