Software Sales Account Manager

Manage and grow relationships with our existing client portfolio. This role is pivotal in ensuring client satisfaction, driving renewals, and identifying opportunities to upsell additional services. Additionally, the role is responsible for onboarding new clients annually, contributing to our overall business growth. 

Account Management & Renewals 

• Serve as the primary point of contact for assigned accounts. 

• Ensure timely contract renewals and maintain high client retention rates. 

• Monitor account health and proactively address any issues or concerns. 

Upselling & Growth 

• Identify opportunities to upsell new services and solutions to existing clients. 

• Develop tailored proposals to meet client needs and maximize revenue growth. 

• Collaborate with internal teams t...