Software Support Engineer (Post Sales)

Software Support Engineer (Post Sales)

Department: Software - Software Support

Employment Type: Festanstellung - Vollzeit

Location: Malaysia/Kuala Lumpur

Reporting To: Software Manager

Compensation: RM 4'000 - RM 7'000 / Monat

Description

ROLE PURPOSE This role is part of the software team and primarily involves managing, providing support, and offering advice for post implementation issues. It also handles the rollout of the new implementation and user training to the customers.

Key Responsibilities

• Be the Subject Matter Expert for Glory software enquiries and support queries from other departments or customers.
• Involve in software demo and discussion with customers for software deployment arrangements.
• Know the settings and configuration required for different customers’ requirements.
• Key person in charge of the post i...