Solution Advisor Expert (f/m/d) Customer Experience

SAP
Regular Full Time Walldorf, Baden-Württemberg Computer Occupations
Posted:
March 03, 2026
Location:
Walldorf, Baden-Württemberg, Germany

Job Description

What you’ll do

:

As the Solution Advisor (SA) (f/m/d) for SAP’s Customer Experience (CX) portfolio, you will be the go-to expert for SAP CX solutions. You’ll support the full sales cycle—from discovery and qualification through post-sale adoption—helping customers expand their SAP CX and realize measurable value. 

  • Provide deep expertise across the CX solution portfolio, with integrations to S/4HANA, SAP BTP and SAP Analytics Cloud

  • Deliver standard and tailored, persona-based demos that clearly show value to CROs, CMOs, CCOs, Heads of Service, Digital Commerce leaders, Sales Ops, Contact Center managers, and merchandisers

  • Partner with Account Teams to identify/qualify opportunities and drive adoption and consumption of SAP CX

  • Evaluate opportunities with CX-specific criteria: omnichannel scope, consent/privacy (GDPR/CCPA), data unification, real-time personalization, lead-to-cash/service-to-resolution, commerce scale/extensibility, an...
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    Job Overview

    Job Type: Regular Full Time
    Location: Walldorf, Germany
    Posted: March 03, 2026
    Deadline: April 12, 2026