Solution Architect for Customer Experience

Join AVI-SPL as a Solution Architect focused on enhancing customer experiences through technical solutions. Collaborate with sales teams to align project specifications and drive service innovations.
In this role, you will document customer requirements and ensure successful solution engineering. Collaborate closely with internal teams to develop Managed Services and UC solutions. You'll also conduct market analysis to guide product development and provide ongoing consulting support throughout implementation.
Key Responsibilities:
• Create detailed solution documentation tailored for clients
• Respond efficiently to sales RFx inquiries
• Assist in developing specifications for larger projects
• Conduct thorough market analysis for product improvement
• Provide consulting support for successful project implementation
Requirements:
• Strong communication and documentation skills
• Ability to manage competing priorities effectively
• Expertise in troublesh...