Solution Customer Success Manager for (COMPANY NAME) Sustainability

Solution Customer Success Manager for (COMPANY NAME) Sustainability

YOUR FUTURE ROLE As the Solution Customer Success Manager (S-CSM) for our Growth Unit Sustainability Latin America, you proactively and consistently engage with our customers, helping them achieve lifetime business value and success in our business solution area. Working together with key and executive stakeholders, the S-CSM uses business and solution expertise to accelerate value and to maximize customer satisfaction and growth.

The S-CSM is accountable to Sustainability solution success and responsible to the enterprise for customer outcomes. Key responsibilities include:

• Drive Value Realization: Focus on building trust via collaboration, aligned goals, and business relationships
• Validate and confirm customer's business goals and desired outcomes
• Engage proactively and consistently with customers, understand Partner's involvement with customers
• Position th...