Solutions Architect (North America)

Overview

Company: At DigitalGenius, we are redefining customer experience using AI-driven solutions for e-commerce brands. Our innovative approach combines advanced technology with seamless integration to optimize customer interactions. We are a vibrant team based globally, with offices in London and New York, and we're on a mission to lead the industry in AI-powered customer service.

Role & Responsibilities

As a Solutions Architect at DigitalGenius, you will play a crucial role in driving the successful implementation of our AI-powered solutions for our clients. You'll work closely with our customers to understand their needs and ensure a smooth integration of our technology into their existing systems. Your responsibilities will include:

• Leading the technical implementation of our AI solutions, ensuring best practices and quality standards.
• Collaborating with customers to understand their requirements and tailo...