Solutions consultant - product adoption & growth

This is a fully remote and an independent contractor position, not an employment contract. We build retail software used by real businesses every day. Our platform is evolving into a modular, app-based ecosystem across POS, operations, reporting, and integrations. The software already exists. Your job is simple: get customers live and using it. We’re looking for a hands-on, consulting-style problem solver who loves working with customers, understands business operations, and takes ownership from demo to go-live. This is not a “ticket passing” role. You will push things forward until customers succeed. What you'll do: Work directly with retail operators and managers to understand how they run their business Demo apps and guide customers through real workflows Proactively recommend new features and apps that improve their operations Drive product adoption and expansion across accounts Spot blockers (gaps, bugs, missing features) and help remove them fast Write clear specs and tickets for...