Solutions Delivery Manager

Job Description:
Duties & Responsibilities:
Plan daily activities and inform Head of Service - IMS in case of shortage of resources.
Deputize the Head of Service - IMS in customer management meetings.
Identify areas of improvement and implement with the support of the HO Service - IMS.
Organize and follow up on the training plan of newcomers.
Manage operational escalations from customer's senior management.
Where required, set-up new processes to integrate additional work scopes and to perform improvements.
Ensure order management and administration for all aspects of the material order handling process and facilitate the stock dispatch of material from resources globally.
Understand customer requirements and transform into fulfilment actions.
Ensure purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
Initiate withdrawal process from production lines, external suppliers or Airbus' global warehouses.<...