Solutions Delivery Manager

*Job Description: *
Duties & Responsibilities:

• Plan daily activities and inform Head of Service - IMS in case of shortage of resources.
• Deputize the Head of Service - IMS in customer management meetings.
• Identify areas of improvement and implement with the support of the HO Service - IMS.
• Organize and follow up on the training plan of newcomers.
• Manage operational escalations from customer's senior management.
• Where required, set-up new processes to integrate additional work scopes and to perform improvements.
• Ensure order management and administration for all aspects of the material order handling process and facilitate the stock dispatch of material from resources globally.
• Understand customer requirements and transform into fulfilment actions.
• Ensure purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
• Initiate withdrawal pr...