Solutions Desk Specialist

Job Summary
Iron Mountain is seeking a motivated Solution Desk Specialist to join our Global Digital Solutions team.
In this role, you will be responsible for qualifying customer requirements, developing pricing models, and creating tailored Document Management Solutions that align with our service offerings. You will join a high-performing team of technical experts dedicated to bridging the gap between complex customer challenges and our innovative digital service portfolio.
What You'll Do
In this role, you will:
Design and Architect Solutions: Perform structured discovery and assessments to map customer requirements to integrated document management and workflow service offerings.
Drive Technical Sales Excellence: Collaborate with internal sales and technical teams to develop detailed Statements of Work, pricing models, and Return on Investment analyses that demonstrate clear business value.
Ensure Solution Alignment: Deliver technical presentations and demo...