Job Description
About the role:
As a Solutions Engineer in EMEA, you’ll be at the forefront of the AI transformation in customer experience. Partnering with Sales Directors, you’ll serve as both a business consultant and technical expert—guiding prospective customers through the discovery, design, and validation of Cresta’s AI‑powered solutions.
You’ll connect deeply with customer stakeholders to understand their business goals, technical environments, and operational challenges, and architect intelligent solutions that combine the power of LLMs , SLMs , and real‑time AI assistance . Your ability to translate both technical complexity and business impact will be critical to driving successful sales cycles and long‑term customer outcomes.
Responsibilities:
- Act as a consultative partner to customers—uncovering business objectives, technical environments, and operational challenges to map them to AI‑driven solutions
- Ac...
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