Job Description
We're Hiring: Solutions Support
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered
We are currently on the lookout for a Solutions Support to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant
Role
: Solutions Support
Work Arrangement
: Work from Home
Location
: Philippines - Any CS Branch (Makati, Ortigas, Pampanga, Tarlac, Cebu, Davao)
Schedule
: Morning shift
Job description:
Key Responsibilities:
- Act as first-line support for client enquiries and incidents related to Ensemble's WMS solutions (Meson / Manhattan).
- Log, prioritize and manage tickets in the support system, ensuring clear notes and timely follow-up. <...
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