Solve & Dispatch - First Level Support Consultant -2641

**Solve & Dispatch - First level support consultant Remote in Mexico City**:
We are looking for a **First Level Support Consultant** with at least **3 years of experience** to join a dynamic team within a leading organization. This role involves troubleshooting, analyzing, and resolving issues in critical business systems, acting as a software detective to ensure stability and performance.
**Key Responsibilities**:
- Analyze and troubleshoot software issues to maintain optimal system performance.
- Collaborate with cross-functional teams to enhance system functionality and user experience.
- Document and communicate findings and solutions effectively to stakeholders.
- Provide guidance and training to team members on tools and troubleshooting techniques.
- Stay updated with industry trends and best practices to continuously improve support processes.
**Technical Skills Required**:
- Intermediate proficiency in **SAP Sales and Distribution (SD)**.
- Knowled...