Сontact Сenter Operator

Contact Center Operator

Schedule: Tuesday–Saturday, from 8:00 AM to 4:00 PM (to cover the Australia GEO)
Bonuses: Performance-based bonus system is available

We’re looking for a friendly and communicative Contact Center Operator to join our team! If you enjoy talking to people, helping customers, and working in a dynamic environment — we’d love to meet you.

Responsibilities

• Report to: CSM/TM Lead
• Make outgoing calls according to assigned tasks and scripts, including but not limited to:
• Informing players about available bonuses and special offers
• Assisting with failed payments and other account-related issues
• Providing first-line support and handling customer requests
• Maintain and submit daily reports on all activities using the approved format
• Participate in daily planning meetings and discussions of current call performance i...