SOP & Business Improvement Specialist

Key Responsibilities Develop new policies, Standard Operating Procedures (SOP), and Work Instructions (WI) to support operational governance and compliance.

Review, update, and revise existing SOP/Policy/WI documents to ensure alignment with current business processes and regulatory requirements.

Monitor the implementation and compliance of released SOP/Policy/WI across all relevant business units.

Identify, design, and drive internal operational improvement initiatives with measurable business impact.

Collaborate cross-functionally with process owners to validate, finalize, and socialize documentation changes.

Facilitate workshops and alignment sessions to ensure buy-in and understanding of new or revised standards.

Maintain a document control system to track policy versions, review schedules, and implementation status.

Analyze existing business processes to identify inefficiencies and recommend improvements.