Spa Coordinator

The Spa Coordinator schedules appointments, greets guests, escorts them to treatment areas, and provides information on spa services, treatments, and products. They also support communication of spa incentives, guest requests, and programs to all relevant departments.

DUTIES AND RESPONSIBILITIES

• Maintain reception and retail areas in a spotless condition and upkeep the common areas of the spa between appointments.

• Possess knowledge of all aspects of treatments and the ability to recommend and engage in suggestive selling.

• Responsible for booking all spa appointments accurately 

• Maintain safety and sanitation standards

• Process spa reservations and billing, and greet all guests upon arrival and departure from their treatments.

• Support all retail aspects including guest assistance, product display, suggestive selling, and merchandising.

• Demonstrate...