Spa Receptionist

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Spa Receptionist


locationsBahrain time typeFull time posted onPosted Yesterday job requisition idREQ
Job Functions:

Greet all guests who enter the Spa in a warm and welcoming manner using guest name when known.

Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction; reports all glitches to Manager for further follow up.

Stays informed of events in the resort and intuitively recommends and effectively up sells resort facilities in a personalized manner.

Handles unexpected situations and emergencies in a composed and intelligent manner and in accordance with hotel policies and procedures.

Always perform quality check by asking guest’s feedback after their Spa experience.

Perform other tasks or projects ...