Spa Receptionist

Marina Bay Sands
Full Time singapore, sg, singapore, sg Other Management Occupations
Posted:
February 27, 2026
Location:
singapore, sg, singapore, sg, Singapore

Job Description

JOB SCOPE

  • Greets guests, offers assistance and consultation on Spa enquiries according to Banyan Tree and Forbes standards.
  • Answers telephone call in a professional, courteous and polite manner in accordance with Banyan Tree and Forbes standards when providing information, answering enquiry, confirming Spa reservation.
  • Accepts and accurately records all guest bookings. Ensure that bookings are given equally to therapists.
  • Ensure that all cashiering functions are carried out in accordance with Spa and MBS Finance accounting procedures.
  • Accepts responsibility for, and to show initiative in decision making when handling minor guest objections, in order to enhance guest satisfaction.
  • Refers major guest objections to immediate superior to prevent further guest dissatisfaction.
  • Ensure the Spa area is clean and tidy.
  • Coordinate with Engineering Department on repair and maintenance work required in Spa ...
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    Job Overview

    Job Type: Full Time
    Location: singapore, sg, Singapore
    Posted: February 27, 2026
    Deadline: April 08, 2026