Spanish and English Bilingual CX & Operations Specialist

Location: Remote (LATAM)
Schedule: Full-time, U.S. Hours
Employment: Independent Contractor

Salary: $1,500-$1,800/month - Negotiable based on experience

About the Role

A fast-growing U.S.-based telecommunications company is looking for a bilingual (English/Spanish) Customer Support Associate to support customers across voice, chat, and email.

This role goes beyond traditional support, you’ll play a key part in problem-solving, improving processes, and supporting operations as the company scales.

About you

Do you have excellent communication skills and even more exceptional customer prowess? Are you skilled in telecom operations, particularly with port-in processes, and thrive in solving customer problems with precision? Do you enjoy working in fast-paced, tech-driven environments where every interaction counts? This role is id...