Spanish Speaking Customer Care for E-Commerce Platform in Greece

Mercier Consultancy MD is excited to offer an excellent opportunity for Spanish Speaking Customer Service Representatives for a leading E-Commerce Platform, with the chance to work in Greece. This role is perfect for individuals who have a keen interest in online shopping and a dedication to providing outstanding customer support. As a representative, you will assist customers in Spanish, resolving their inquiries and enhancing their overall shopping experience.

Key Responsibilities

• Handle customer inquiries related to product orders, shipping, returns, and account management via phone, email, and chat in Spanish.
• Provide accurate information about products, pricing, promotions, and delivery options.
• Assist customers with order modifications, cancellations, and troubleshooting issues with the e-commerce platform.
• Resolve customer complaints and ensure a high level of satisfaction through effective problem-solving.
• Document ...