Spanish Speaking Customer Care for Insurance Company - Work in Greece

Mercier Consultancy MD is seeking passionate and dedicated individuals to join our team as Spanish Speaking Customer Care Specialists for an esteemed insurance company! This role offers a fantastic opportunity to provide exceptional service to Spanish-speaking clients while enjoying life in the beautiful country of Greece. If you have a strong customer service background and an interest in the insurance sector, we want to hear from you!

Key Responsibilities

• Deliver top-notch customer service to Spanish-speaking customers via phone, email, and live chat, addressing inquiries related to insurance products and services.
• Assist clients with policy management, claims processing, and any questions regarding insurance coverage.
• Collaborate with internal teams to resolve customer inquiries and ensure a seamless customer experience.
• Document customer interactions accurately and maintain detailed records in our CRM system.
• Identify tre...