Spare Parts Specialist

Changan Mexico, one of the fastest-growing global automotive brands, is looking for a Spare Parts Specialist | Aftersales to strengthen our Aftersales operations and ensure excellence across our dealer network.

Responsibilities

• Manage spare parts invoicing to the dealer network.
• Network support.
• Monitor and resolve daily requests, claims, and VOR cases.
• Coordinate with warehouse and logistics teams to ensure proper handling and dispatch of parts.
• Manage delivery issues, claims, and supply chain exceptions.
• Prepare procedural manuals and operational bulletins for dealers.
• Maintain high dealer satisfaction levels.

Profile

• 1–3 years of experience in a similar role (automotive, logistics, spare parts, or supply chain preferred).
• Aftersales in automotive industry.
• Strong organizational, analytical, and problem-solving skills.

We are looking for...