SPE-CX-Multi Channel Helpdesk

**Job Summary**



This role will be integral part of various capital markets operations functions ranging from Client lifecycle Management Data Management Compliance Operations transaction processing which includes trade booking clearing trade confirmation post trade settlements collateral management nostro break investigation & resolution inter-system reconciliations and claims working in an extremely high risk time critical and dynamic atmosphere dealing with a broad spectrum of clientele with unique



**Responsibilities**



Stakeholder/Business Management



Effectively address client queries with timeliness and accuracy



Provide relevant client specific statements and information as per the requests received



Process Trade Exceptions and/or tasks assigned as per the defined procedures and timelines



Investigate and resolve breaks related to financial mismatches u...