Spec, Customer Service Ops (Accounts Receivable)

**POSITION SUMMARY**
The Accounts Receivable Specialist is responsible for processing insurance claims and billing. They will work
within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.

**ESSENTIAL FUNCTIONS**
 Processes claims: investigates insurance claims; properly resolves by follow-up & disposition.
 Verifies patient eligibility with secondary insurance company when necessary.
 Bills supplemental insurances including all Medicaid states on paper and online.
 Mails all paper claims.
 Manages billing queue as assigned in the appropriate system. Investigates and updates the system with all
information received from secondary insurance companies.
 Ensures that all information given by representatives is accurate by cross referencing with the patient's account,
followed by using honest judgement in any changes that may need to be made.
 Processes denials & rejections for re-su...